Communication with stakeholders
- ESG Initiatives
- Management Structure
- Corporate Governance
- Together with Communities
- Harmony with the Environment
Communication with shareholders and investors
We hold an Annual General meeting of Shareholders at the
Noritake Company headquarters in Nagoya City every year in late
June. The 139th Annual General Meeting of Shareholder of June
2020 was held with less people than usual due to the spread of
In addition, after the announcement of these financial results and second quarter results, we ordinary hold a financial results briefing for securities analysts. However, it was cancelled this time due to the spread of COVID-19 in Fiscal 2019. Also, we keep on improving the Noritake Group website so that shareholders and investors can easily obtain various types of information such as business reports and financial results announcements.
Communication with business partners
The Noritake Group shares information such as information
about the economic environment and trends in the industry and
our procurement prospects with our business partners in order
to establish and maintain good relationships. We are also making
efforts to ensure safety and health. In particular, the Engineering Group, which receives cooperation from many business partners
in manufacturing and construction, regularly holds seminars to
prevent occupational accidents.
In addition, we regularly conduct seminars on the Subcontract Act within Noritake to ensure that employees are thoroughly informed.
Communication with customers
In order to reflect customer feedback in our products and services, and to ensure that customers can use our products safely, we have set up a customer service center within the Tabletop Group to build a system to share customers' opinions and inquiries.
The Noritake Group strives to ensure that customers can use
our products safely. We carefully consider product safety in all
our processes from research and development to design,
manufacturing, distribution, and sales. To that end, we
comply with laws and regulations, as well as with standards
that are established within Noritake. In addition, we strive to
prevent accidents caused by incorrect usage by including easy-to-understand instruction manuals with our products.
In the event that an accident or problem occurs due to a product or service provided by Noritake, we will promptly communicate this information to customers and minimize the spread of damage in a prompt and appropriate manner. Also, in order to prevent recurrence, we will work to create a system to thoroughly investigate the causes of incidents.
Communication with employees
In order to provide Noritake Group employees with awareness regarding company policies as well as education, Noritake publishes the Japanese edition of the Noritake Group internal newsletter "SAKIGAKE" 12 times each year, and distributes the global edition four times each year. In addition, the Noritake Corporate Report, is distributed once a year.